TERMS AND CONDITIONS

1.    Orders- When you place an order with us, we ask you to provide personal information such as your name, email, address, phone number and valid ID to whom wishing to use our Cash on Delivery& Cash on Pick up services.. This information is necessary to process your order, and rest assure that your personal information is transmitted over secure servers. Jjs Collection Apparel Store will not share this information with another company or any kind. Orders are confirmed by the Customer at the end of the form or upon check out.

 

2.     Delivery Options-Jjs Collection will try its best that order will be shipped out as quickly as possible after we received a full payment and you met our requirements.
A) Express Local Delivery - 2 to 7 working days
B) Local  COD/COP - 7 to 14 working days
C) International Delivery – 5 to 10 working days

 

-       If we do not ship your order within 72 hours, there must be some items are out of stock or need to wait the restock, we will notify via mail/SMS and offering you a solution <i.e. willing to wait the restock. replacement, credit back your account and use it in your next order>.

-        Your order status will be updated into “SHIPPED” once we ship completely.

-       None deliver on public holidays including Sundays. There are usually considerable postal delays if there are public holidays at your end and any circumstances, so please take this into consideration.

-       Unsuccessfully delivered items due to lacking/incomplete address and it will be returned to origin, Jjs Collection Apparel Store is not responsible to ship and refund the items back to you(buyer), you should pay the shipping charge so we can ship it again.

3.    Supply and Delivery Origin- We have selected number of suppliers in Asian country who produces quality goods and services. Delivery origin is in the Philippines and other country of Asia.

4.    Payments-  We offer a range of convenient payment options for customers to choose as follows.
A) PayPal- Secured payment to pay using your credit card worldwide.

B) Bank Account- Bank of the Philippines Island as our registered business account.

C) Remittance Payments- Western Union & Money Gram< local and international>
                             - Palawan, Lbc, Cebuana Lhuillier, M Lhuillier< local>

D) Mobile Wallet Payments - Globe Gcash and PayMaya

E) Cash on Delivery/ Cash on Pick up – only in the Philippines please read the terms below

5.    Cash on Delivery/ Cash on Pick up

- Required to submit one valid ID to get verified also known
as the Know-Your-Customer process .
-
It is a one-time validation process that we do to make sure you are a genuine shopper on our store using our COP&COD services.

- When you are verified, you will have the possibility to increase your transaction limits based on your performance.
- All customers are hereby notified that as per the terms and conditions of COD&COP, the courier company or delivery man will not allow the customer to open the package before payment.
-As a customer, have the right to return the package only after payment and acknowledgment of the delivery to the courier company.
-If you want to return the package due to damage and wrong item you may contact us directly so we can solve your concern smoothly and quickly.

6.    Pricing-Prices are fixed, we offer discounts to our potential VIP members.

7.    Colors and Size- A little color shading may be caused by light difference and photography skills. On given size description allow a little 1-3cm differences due to manual measurement.

8.    Typographical Errors- In the event Jjs Collection product is listed at an incorrect price due to typographical error or systems error. Jjs Collection shall have the right to refuse or cancel any orders placed for product at the incorrect price. Jjs Collection shall have the right to refuse or cancel any such orders whether the order has been confirmed and paid. Jjs Collection shall issue a refund.

9.    Order Cancellation- If your order has not yet updated as PROCESSING OR  SHIPPED, we can cancel it for you, while returning back of payment buyer should shoulder any cost of charges and it takes us 1-2days to process, However, we shall not be able to process a cancellation once your order has been shipped out or in process for COD&COP.

10. Resolution Center- As soon as you receive the package, inspect it right away before you sign up for it, to make sure the package is in good condition not tampered the seal, not damaged or empty. If you do not receive your order or if you are not satisfied with the product you receive, try to communicate with our customer service first. Most times it is simply a misunderstanding that we will be happy to correct it.

 

11. Feedback/Review- Jjs Collection welcomes comments from users of its products.  Any comments, feedback, notes, suggestions, thoughts, ideas, or other commentary or communications ("Comments") posted or sent to the website shall be and will remain the exclusive property of Jjs Collection.  Submission of any Comments to the Website shall be deemed an assignment to Jjs Collection of all intellectual property rights, titles and interest in and to such Comments.  Your review/comments can be most helpful to another buyer as well.


12. Privacy Statement- must read carefully here