DO YOU SHIP?
Yes, both Local and
DO YOU ACCEPT COD/COP (CASH ON DELIVERY/CASH ON PICK UP)?
DO YOU OFFER FREE SHIPPING?
Yes. Free shipping countries order total ₱5000.00 and above please check below.
Outside these countries may apply the proper charge. View your cart button ESTIMATE SHIPPING enter your country so the rate show.
How can I calculate the most affordable shipping for the items I want to order?
Refer to your shopping cart click 'VIEW CART' then click 'ESTIMATE SHIPPING enter your country so the rate show.
WHO ARE YOUR COURIERS?
We have many shipping companies to select from, Air21, LBC. And JRS Express locally in the Philippines.
DPEX & DHL, for International outside the Philippines
DO YOU RUSH SHIP?
Sorry, we do not offer rush shipping. Our normal processing time is 3-7 working days Philippines locally. With no operation holidays, weekend Saturday and Sunday Morning.
For international it takes 7-14 working days depends on the courier you chose.
DO YOU SHIP ON SUNDAYS? HOLIDAYS?
Sorry, we do not ship on Sundays and regular Holidays.
WHEN WILL I RECEIVE MY PACKAGE?
- From processing to arrival in your door/branch nominated your order takes usually 7-14 working days.
For NON-COD/COP: (Pay Right away)
- From processing to arrival in your door your order takes 5-7days.
- From processing to arrival in your country takes 7-14 working days
This is for reference only and cannot be guaranteed.
Please note that due to calamities reason please expect a delay of your shipment.
WHAT PAYMENT METHOD ACCEPTED?
ACCEPTED PAYMENT TROUGH:
BPI BANK, PAYPAL
PALAWAN LBC, CEBUANA & MLHUILLER
WHEN DO I KNOW MY ORDER IS SHIPPED?
We update every successful delivery by providing your tracking number in your account order history and it is automatically sent by your email for you to track and trace.
Please do note that you may track your package on their website in 24-48 hours after shipment.
Again, Local Shipments (within the Philippines) 2-5 working days waiting to arrive your order.
Remember, once we drop off the items to the courier company, our responsibility for the items is finished.
We are not responsible for late delivery once we forward off your items at the courier. Rest assured we can be able to help you follow up on it.
An incident happened that courier lost your parcel before to say negative against us, you may contact us first so we can able to assist and help you throughout the process to trace and all matters, When the fault is made by the courier we will contact you and give the statement of the incident. In this matter, we can help you to solve the problem accordingly either send back again the items, or refund but please take note it will be not right away to refund and to send give us 24hours to settle everything, as we do our part to help you.